A customer focused approach

Are your car parks being misused? Are your customers struggling to find a parking space? Are you looking for a sensible approach to enforcement?

As the UK’s number one parking provider, you can rely on our retail parking solutions to protect genuine customer use whilst providing a professional and reliable way to manage your car park. Automatic Number Plate Recognition (ANPR) cameras on entry and exit monitor all traffic into and out of the car park, identifying unauthorised vehicles or overstays. Accurate camera readings and manual checks from our in-house team, backed up by our unrivalled customer focused approach mean only genuine non compliance is enforced. So, you’ll have peace of mind that your customers can find a space and enforcement is handled professionally and fairly.

Why choose us?

> No upfront investment required

> Ideal for a wide range of retail parks

> Benefit from NCP’s unrivalled brand reputation and experience

> Proven, fair and transparent car park enforcement

> Contract support from experienced account managers

> Industry accredited PCN processing and appeal handling

> A flexible, scalable solution

> ISO 9001 accredited, with a focus on high quality customer service British Parking Association member

How can ANPR help your business?

Frictionless parking for consumers can deliver a range of benefits for landlords and retail owners that successfully deploy and manage it. Find out how:

Drive your business aims using ANPR


A flexible, reliable solution

Our retail parking solution is professional, proven and flexible to suit the changing needs of your business. We’ll take care of installation and networking, which means it can be operational in your car park in just four weeks (subject to site survey).

You’ll receive:

  • Site survey, equipment installation and maintenance
  • Accurate, reliable ANPR system and digital time display
  • Clear, compliant and friendly signage
  • Integration to our back office PCN processing system
  • PCN issue and follow up
  • Manual verification via our in-house Customer Contact Centre
  • Professional service from initial consultation to ongoing account management
  • Bespoke contract reporting and customer insight through client portal
  • Flexibility to manage white lists, grace periods and PCN cancellation

ANPR camera

parking solutions


A customer focused journey

ANPR retail park diagram

Flexibility to suit your business needs

Additional services are also available depending on your business needs. These include ANPR linked payment options including payment terminals and account-based, mobile and app solutions; tariff management and operational support.

Market leading experience

We use ANPR across our own estate and many of our clients are benefitting from it too. Our ANPR solutions are being installed at car parks throughout the UK enforcing parking at retail, leisure, rail and airport car parks.

TfL has invested in a number of new technologies, including ANPR, which NCP has taken forward to deliver operational and commercial benefits, whilst improving the overall customer experience.

Steve Lewis, Senior Category Manager, Transport for London

NCP’s retail parking solution provides a simple, competitive and customer friendly way to manage your car park. Find out how we can help by getting in touch today.