Hotels

Our hotel parking solutions improve the parking experience, protect genuine customers and provide efficient, effective car park management. 

At NCP we understand that a hotel’s brand and reputation is of utmost importance. Additionally, hotels are increasingly realising that the customer experience starts and ends with the hotel car park.

This means that the management of car parks must be effective and efficient, but also provide a seamless customer experience while reducing potential for abuse by non genuine customers.

From ANPR technology to multiple payment methods integrated with the customer’s hotel booking, we provide tailored parking solutions to suit your business and customer needs.

Our in-house team of experts can also help you understand how your car park is used, identify times of low capacity and help you generate additional revenue streams.

NCP’s parking solutions provide:

  • A simple, user friendly parking experience
  • Technologies and products to improve the parking experience, from ANPR integrated with the customer’s hotel booking to in-reception payment methods
  • White list management via our client portal to allow concession parking
  • Real time reporting providing valuable revenue and customer insight
  • Professional customer service via smartly dressed front line staff and in-house Customer Contact Centre

 

We're delivering 5* customer service and creating additional revenue for the Royal Garden Hotel in Kensington, London. 

View the case study here

 

Find out how we can work together to deliver customer focused parking that benefits your reputation.