Award winning design and operation at Salford New Bailey

Salford New Bailey case study banner

• 620 space, nine storey MSCP

• Developer: English Cities Fund (Muse Developments, Legal & General and the HCA)

• Completed: 2014

• Construction cost: £7.3 million (£11,870 per space)

• NCP operates the site on a 35 year lease from Legal & General

• Winner of special BPA Architectural Achievement Award 2016

NCP’s collaborative approach

Salford New Bailey, our award winning 620 space multi-storey car, is a typical example of NCP’s collaborative approach to working with developers and property owners. We worked hand in hand with developers to deliver a state-of-the-art car park: from planning, design and construction to its operation and management.

Salford New Bailey was designed to sit well within the surroundings of the wider New Bailey commercial scheme, providing a sustainable car park that utilised the latest technologies and serving a variety of parking needs. Through its experience across the parking landscape, NCP provided invaluable input into the design, functionality and customer journey to help deliver value for money and an exceptional user experience.

Phil Mayall, development director, Muse Developments

Customer focused, technology led

We installed the latest technologies to ensure a seamless customer journey, from pre-book to departure:

  • Quick and simple entry/exit via Automatic  Number Plate Recognition
  • Online pre-book option to allow customers to guarantee their space
  • 24/7 staffing and help points on every level connected to our in-house contact centre
  • LED motion controlled lighting to ensure optimum lighting when required
  • Clear, two way traffic flow to ensure smooth movement of traffic
  • Park Mark and Disabled Parking Award accreditation

And it has proved a success with customers with volume growing year on year.  

Designing and delivering the vision

The car park forms part of the English Cities Funds’ New Bailey Scheme in Salford, a mix of commercial, retail and leisure space revitalising the area. Key to the brief was that it provides premium quality, customer focused parking and contributes to the built environment.

Key to the brief was that it not only provides premium quality, customer focused parking but also contributes to the built environment and is reflective of the quality of the scheme’s future developments.

 We worked with the developers to provide advice throughout the planning, design and construction of the car park to ensure this vision was realised.

The car park moves away from preconceived car park architecture; instead offering a bright and colourful layered facade that offers plenty of natural light and ventilation. Recognised for its striking, customer focused design, Salford New Bailey won a special Architectural Award at the British Parking Awards 2016.

Industry leading design and operation

We work in partnership with developers and property owners throughout the UK. Find out how we can work together to design, develop and deliver industry leading car parks.