NCP rolls out new uniform for frontline staff

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NCP, the UK’s largest car park provider, has introduced a new uniform for its frontline staff, with 900 sets delivered to date. The new uniform aims to meet the needs and requirements of the staff, who have been an integral part of the design process. 

The new uniform has been designed to be practical for those wearing them, while enabling them to maintain their professional image. 

Lightweight, weatherproof materials ensure the clothing has been chosen to be comfortable while offering protection from the elements and special care has gone into ensuring the material is also durable and long-lasting. Safety has also been a key design element, with high visibility and reflective materials used to ensure staff can be clearly seen by motorists, and safety boots and hats redesigned to further protect them. 

Rupert Abercrombie, Head of Operations North, who managed the project said:

We are thrilled to have finally rolled out of the new uniform to our frontline staff. A lot of time and thought has gone into them to ensure they are fit for purpose but also that they look professional. The feedback we have received so far have been fantastic – we’ve been told that the small details, from the multiple pockets in the new trousers to the thermal lining in the shell jackets, have made all the difference and that customers have even commented on how much they like the new look.

Duncan Bowins, Managing Director Operations, said:

Our frontline staff are hugely important to us – they are the face of our business – and we are committed to ensuring they are best able to perform their job. The new uniforms are designed to look good but, most importantly, to be practical. As such, the design process entailed vigorous testing of the various items to make sure they were fit for purpose, and we worked closely with the suppliers on design and functionality.  Going forward, we are looking to add additional items to the core list and will continue to consult our frontline staff on what the business can do to support their important work.