NCP launches ParkPass mobile app as next phase in strategy to become leader in digital-led parking

ParkPass App

NCP, the UK’s biggest car parking operator, has launched a new mobile application, ParkPass.

The app, available for Android and iOS, rolled out on 16 October 2019 and enables users to pay for parking at over 250 locations across the country – including both barrier and pay-and-display car parks.

The ParkPass app will replace an existing card-based system and, over time, will be developed to offer a wider suite of services to customers.

ParkPass will enable customers to sign-up and receive an account-based parking experience. They can use the app to pay for parking at barriered sites by showing a uniquely generated QR code at entry and exit, with charges taken automatically. 

In pay-and-display sites, ParkPass customers will be able to use the app – which will geolocate them if location services are enabled – to pay for parking, as well as to extend their parking remotely if required.

As part of the ParkPass development, NCP has also created an API for parking across its locations which will enable third-party organisations to include parking within their own applications. The business is in talks with motoring related organisations and manufacturers about integration of NCP services within their own technologies. 

Furthermore, the future development of ParkPass is looking to enable NCP to offer access to parking in third-party locations through partnerships.

Jonathan Scott, Chief Executive of NCP said:

ParkPass is the next stage in our becoming a digital leader in parking. Today we are able to offer a mobile, account-based service that makes the parking journey smoother for our customers across a far wider range of sites. 

In the future, we see this as the foundation on which we can build a wider range of services, including subscription-based services, Season Tickets and pre-booking, all of which are in our development pipeline. 

What’s more, the ability to add third party parking providers to our application and for third parties to add ParkPass to their technologies is another step in NCP becoming a retail platform, enabling us to offer parking wherever and whenever a motorist needs it, seamlessly.