NCP and Greater Anglia to roll out Automatic Number Plate Recognition and real-time data software across estate

Greater Anglia Trains

NCP, the UK’s largest parking retailer and operator, is working with Greater Anglia to roll out Automatic Number Plate Recognition (ANPR) technology across 20 rail station car parks, giving customers greater control over how and when they pay for their parking. 

This follows NCP’s successful implementation of the technology across Transport for London’s (TfL) estate in 2016. The ticketless ANPR technology will allow customers to pay for their parking online anytime up until midnight the day after their visit on the Greater Anglia Parking Portal ( Customers will also be able to set up an auto-pay account whereby the card registered to the account will automatically be charged for their parking. 

The programme will also see all on-site payment kiosks upgraded, enabling payment by cash, card, Google wallet and Apple Pay. Alternatively, customers can choose to pay using their mobile phone at the time of parking. To date, Cambridge station, Ipswich station and Broxbourne car parks have been upgraded and a further 17 stations will be completed before the end of the year. 

Mark Kraft, NCP’s Contract Manager, said: “NCP has enjoyed a successful partnership with Greater Anglia for 12 years now as we collectively strive to deliver a leading product and service within the industry. The Greater Anglia estate operates approximately 13,500 spaces across 55 station car parks, meaning the use of ANPR across the estate will positively impact thousands of customers on a daily basis. We understand that for the majority of customers using these sites, parking is just a small part of their journey and we want to make this a seamless an experience as possible. This is why we are significantly expanding the methods of payments, giving customers the ability to pay for their parking in a way and at a time that is most convenient for them.”

Simone Bailey, Greater Anglia Asset Management Director, said: “We know customers who drive to stations want to be able to park as quickly and easily as possible, which is why we’re committed to improving parking across the Greater Anglia network, making life a little easier for our customers.”

NCP is currently looking to rollout ANPR technology across much of its estate as part of a wider strategy to make customers’ parking simpler – by removing the need for cash and by offering choice when it comes to electronic payment methods. Furthermore, each upgraded car park will also be able to provide customers with real time occupancy data via the Greater Anglia website and Greater Anglia Parking Portal. This will allow all customers to view current availability at the car park ahead of their visit as well as expected occupancy for any chosen time or day of the week based on historical trend data.